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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

General Info

  • Venue doors open at 4pm. Music starts at 4:30PM. Curfew is 11pm.
  • No ins/outs.
  • This event is 18+
    • You must be 18 years or older on the day of the event in order to gain admission. A valid government-issued photo ID is required for entry. Expired ID will not be accepted for entry. No one under the age of 18 will be allowed entry into the event, even if accompanied by an individual 18 years of age or older.
  • VIP is 21+ only
    • You must be 21 years or older on the day of the event in order to gain admission with a VIP pass. A valid government-issued photo ID is required for entry. Expired ID will not be accepted for entry. No one under the age of 21 will be allowed VIP entry into the event, even if accompanied by an individual 21 years of age or older.
  • Show will take place rain or shine.
  • Line-ups, set times, and venue are subject to change without notice.
  • There is no Event Parking available. Please check back closer to the event for more options.
  • All sales are final. No refunds, exchanges or cancellations.
  • The box office is located on the west side of the park just north of the “Cargo Shack” Restaurant. Check back closer to the event for box office hours.
  • We are a Cashless event
    • Accepted credit card payments include any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB or Union Pay logo. Accepted contactless payments include Apple Pay, Android Pay, Samsung Pay, Google Wallet and contactless cards.
    • Arriving flush with cash, don’t have a bank account, or lose your credit card? There will be cash exchange location(s) on site.

Getting Here

ADDRESS
1245 N Spring St.
Los Angeles, CA 90012

We strongly encourage you to Go Metro and take the Gold Line to Chinatown Station. The concert is only a 6 minute walk away. Plan your trip using the Trip Planner below or call 323.GO.METRO (323.466.3876).

PUBLIC TRANSPORTATION
The Metro’s Gold Line Chinatown Station is a short stroll from Los Angeles State Historic Park. For more information on Metro and to find the nearest stop near you, please visit their website here. Metro strives to ensure that its services (including over 200 bus and rail routes) are fully accessible to all of our customers, including those with disabilities. More information on this can be found here.

RIDESHARE
Designated rideshare/loading/unloading zones will be located near the main entrance.

Guests with disabilities may be dropped off and picked up near the main entrance off North Spring Street between College Street & Alpine Street. From there, head NE along Spring St towards the park entrance.

PARKING
There is no designated event parking and there is no parking onsite. There is very limited public accessible parking available near the festival on a first-come, first-served basis to vehicles displaying a state-issued handicapped plate or placard. Be sure to look ahead at open parking lots in the area. Once this limited parking is full, free street parking and paid private lots are available nearby, however, public transportation and rideshare options are strongly encouraged.

FAQ

Expand All
  • How do I get my passes?

    Download the AXS app (iOS and Android) to scan your AXS Mobile ID featuring a unique barcode at the entrance.

  • Who do I contact for order related questions?

    Our ticketing platform is via AXS.

    For help or questions with your AXS order or account, please contact AXS order support:

    AXS ORDER SUPPORT
    https://support.axs.com/
    Hours: Mon - Fri 8am-10pm & Sat & Sun 12pm-10pm CST
    Live Chat available!
    Please include your order number with your correspondence.

    For help or questions with your table/bottle service order, please refer back to the email with your purchase confirmation for the correct contact info.

  • Will you be posting set times in advance?

    Yes. Check back here and on our socials a few days before the event. Lineup & Set Times subject to change.

  • Will there be a Lost & Found where I can look for my missing stuff? (Keys, wallet, mobile phone, etc.)

    Yes. There will be a Lost & Found at the tent labeled Info / Lost & Found near the main entrance. You can search online during the shows (Check back closer to show dates here on the website. Please only give items you find to the Info/Lost & Found Booth directly. Please DO NOT hand over items to random staff or guards.

  • Will there be vegetarian food at the event? Vegan? Gluten-free?

    Yes to all of the above! You’ll be able to get your fill of all kinds of great stuff.

  • Will there be all-gender restrooms?

    Yes. All-gender restrooms will be available and may be used by any person regardless of gender identity or expression.

  • Are credit cards accepted? What about debit? Cash?

    We are a cashless event. Be ready to make any purchases with Apple Pay, Android Pay, Samsung Pay, Google Wallet and contactless cards. Cash exchange locations are indicated on the event map.

  • Will there be medical services on site?

    Yes. Medical locations will be clearly visible at the show and marked on the event map(s).

  • Can I get water on site? How much will it cost? Are there free water refills?

    Bottled water will be sold at numerous vendor locations in the venue. There will also be free water refill stations. Each station can accommodate multiple people at a time and will be located throughout the venue. GULP! You’re free to bring an empty, refillable, non-metal / aluminum / steel / glass water bottle or hydration pack.

  • Will there be a festival map ahead of time so we can see locations of food vendors and restroom areas? What about the location of stage(s)?

    Maps will be posted on our website and social media. Lineup information will also be posted before the event.

  • How will COVID-19 affect this event?

    Please view our full COVID-19 Notice here.

  • Where is the venue located?

    Los Angeles State Historic Park is located at 1245 N. Spring Street, Los Angeles CA, 90012

  • Box Office info – address, hours open

    Venue Address:
    1245 N Spring St.
    Los Angeles, CA 90012

    Box Office Location:
    The box office is located on the west side of the park just north of the “Cargo Shack” Restaurant

    For ticket assistance at the box office, guests must have a valid photo ID, your order number and the credit card used to place your order.

  • What time does the event start?

    Venue doors open at 4:00PM.

  • What time does the event end?

    11pm.

  • Can I pass out flyers or promote at the event inside or outside the venue?

    No. Any sort of unapproved promotion is not allowed.

  • Can I bring a sign or totem?

    No signs are allowed. This includes all handheld signs or signs and items attached to poles or pool noodles or apparatus used to display anything above the head. All instances will be subject to surrender and not returned.

  • How do I bring in my prescription medicine?

    All medical prescriptions must be in their original containers with labels that match the holder’s legal ID. At the entrance gates, please ask a festival staff member to be connected with a medical team member. 

  • Can I bring a camera?

    A phone camera, small point and shoot without interchangeable lenses or GoPro (no poles/extender) are fine to bring in. No video cameras or professional cameras will be allowed into the event.

  • Is the event all ages?

    To attend as GA, you must be 18 years or older on the day of the event in order to attend. A valid government-issued photo ID is required for entry. Expired ID will not be accepted for entry. No one under the age of 18 will be allowed entry into the event even if accompanied by an individual 18 years of age or older.

    To attend as VIP, you must be 21 years or older on the day of the event in order to attend. A valid government-issued photo ID is required for entry. Expired ID will not be accepted for entry. No one under the age of 21 will be allowed VIP entry into the event even if accompanied by an individual 21 years of age or older.

  • Will there be a designated breast pumping area?

    Need a place to pump? We got you covered! B.Y.O.P. (Bring Your Own Pump) to select medical tents. We'll provide power for electric pumps as well as washing stations (non-potable water) with soap and sanitizing wipes. We are unable to provide refrigeration but you may bring a cooler or bag that is soft-bodied, 11.5 x 6.5 x 8.5” or smaller, empty of any contents other than your pump, cold packs and empty bottles. No metal or glass bottles permitted.

Allowed Items

Festival reserves the right, in its sole discretion, to amend the list of acceptable or prohibited items at any time.

  • Backpacks (Medium) 18"x13"x8.5"
  • Bandaids
  • Binoculars
  • Breast Pump (Manual, Battery Operated, Or Powered Devices)
  • Cameras (Non-Pro Digital, Disposable, Polaroid and Film)
  • Chapstick and Lip Balm
  • Mustaches
  • Ear Plugs
  • Eye Drops
  • Face Masks
  • Fanny Packs and Hip Bags
  • Dancing Shoes
  • GoPros
  • Gum (sealed pack)
  • Hand Sanitizer
  • Hats
  • Hydration packs (Empty)
  • Inhalers
  • Lighters
  • Makeup (no liquids)
  • Mobile Phones and Chargers
  • Parasols (No umbrellas)
  • Plastic Water Bottles (Empty and Reusable)
  • Prescription Medication (Name On Medication Must Correlate With Person’s Drivers License or other appropriate state identification)
  • Purses and Handbags (no larger than 12”x6”x12”)
  • Service Animals (Review Accessibility Info First)
  • Stored Breastmilk or Formula
  • Strollers (for baby/toddlers only)
  • Sunblock (Non-Aerosol)
  • Sunglasses
  • Towels (small-medium size)
  • Water Misters

Prohibited Items

In addition to the list below, any item deemed inappropriate by festival personnel will not be allowed into the venue/festival and must be either returned to your vehicle or disposed (as appropriate).

  • Advanced First Aid Kits* (including, but not limited to, hemostatic gauze or powder, tourniquets, compression bandages, decompression needles, or chest seals)
  • Aerosol Products/Aerosol Cans
  • Air Horns
  • Animals
  • Audio Recording Devices
  • Bicycles, Skates, Scooters or Skateboards
  • Blankets
  • Body Armor
  • Chains or Chain Wallets
  • Chairs
  • Coolers
  • Detachable Lens Cameras
  • Discriminative or Appropriative Items
  • Divisive Symbols or Inappropriate Imagery
  • Drones or Remote Control Aircraft, Cars or Toys
  • Fireworks, Explosives or Road Flares
  • Flags
  • Flyers, Samples, Giveaways or Promotional Items
  • Glass Bottles or Containers
  • Glow Sticks, Light Sticks, or LED Gloves
  • Hammocks
  • Hula Hoops
  • Hoverboards or Segways
  • Illegal Drugs or Drug Paraphernalia
  • Instruments
  • IV Bags
  • Kites or Sky Lanterns
  • Laser Pointers
  • Markers or Paint Pens
  • Massagers
  • Metal Water Bottles or Containers
  • Non-Personal Protective Equipment (e.g., costume)
  • Outside Food or Beverage
  • Selfie Sticks, Tripods or Narcissists
  • Smelling Salts*
  • Stuffed Animals
  • Tailgating
  • Tents or Sleeping Bags
  • Totems
  • Tourniquets*
  • Toy Guns, Water Guns or Sling Shots
  • Umbrellas
  • Video Cameras
  • Wagons
  • Walkie Talkies
  • Weapons (Guns, Knives, Ammo, Pepper Spray, Mace, etc.)

* In the event of a medical emergency, please go to a medical tent or find a festival staff member with a radio.

Lost & Found

Lost & Found will be at the tent labeled Info / Lost & Found near the Main Entrance.

Contact Us

PASSES & ORDER INQUIRIES Our ticketing platform is via AXS.

For help or questions with your AXS order or account, please contact AXS order support:
https://support.axs.com/
Hours: Monday - Friday 8am-10pm CST &
Saturday & Sunday 12pm-10pm CST
Live Chat available!
Please include your order number in your correspondence.

LOGIN to your AXSFan Account.

GENERAL INQUIRIES

For general inquiries, please email concerts@goldenvoice.com. Please include your order number in your correspondence and note the name and date of the event your inquiry is related to.

ACCESSIBILITY / ADA INQUIRIES

For any accessibility-related questions please email us at adafestivals@goldenvoice.com. Please include your order number in your correspondence and ‘Goldenvoice Presents Dom Dolla’ in the Subject line.

PRESS

For media inquiries, please reach out to press@goldenvoice.com.