Goldenvoice Presents Dom Dolla welcomes all people with disabilities. We are dedicated to continually improving our efforts to ensure attendees have access to all festival goods and services, regardless of ability.
It is not acceptable to fake or exaggerate a disability to gain access to disability accommodations. Our Accessibility Department has finite resources and needs to focus these resources on helping those who legitimately require assistance.
There will be an Accessibility Services Hub conveniently located inside the festival grounds to support and address the needs of all attendees with accessibility needs. This location will be labeled on the guest facing map when released. There is no accessibility pre-registration before the event - this is all done onsite at the event.
At the Accessibility Services Hub, you can:
Guests with disabilities wishing to utilize many of the accessibility services atGoldenvoice Presents Dom Dolla will be required to acquire an accessibility wristband. This wristband is acquired onsite at our Accessibility Service location. There is not an “accessibility ticket” that needs to be purchased in order to utilize accessibility services at Goldenvoice Presents Dom Dolla.
If a person with a disability wishes to change their companion, they can obtain a new accessibility companion wristband by returning the formerly used companion wristband to the Accessibility Services Hub, where it will be replaced. We are unable to reissue any accessibility wristbands unless the original wristband is brought back to us to be reissued.
We encourage guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. Please note that we will not be renting mobility devices onsite.
ACCESSIBLE ROUTES
The venue is navigable for people with mobility disabilities. The event is held on natural terrain with primarily grass and sections with dirt and loose gravel. There are accessible routes, some being gravel, connected throughout the venue. Guests will need to traverse throughout the festival grounds between stages independently or with the assistance of a companion as the festival does not provide transportation between stages. If you need assistance finding your most accessible route around the event, please visit us at the Accessibility Services Hub.
CHARGING
If you need to recharge your motorized mobility device or other medical equipment, you may do so at the Accessibility Services Hub.
There is no designated event parking and there is no parking onsite. Be sure to look ahead at open parking lots in the area. Once this limited parking is full, free street parking and paid private lots are available nearby, however, public transportation and rideshare options are strongly encouraged.
Designated rideshare/loading/unloading zones will be located near the main entrance. Guests with disabilities may be dropped off and picked up near the main entrance off North Spring Street between College Street & Alpine Street. From there, head NE along Spring St towards the main entrance.
The Metro’s A Line Chinatown Station is a short stroll from LA State Historic Park. For more information on The Metro and to find the nearest stop near you, please visit their website here. Metro strives to ensure that its services (including over 200 bus and rail routes) are fully accessible to all of our customers, including those with disabilities. More information on this can be found here.
There will be a designated accessible entry lane located at the main entrance, which will be labeled with signage. Guests with disabilities and up to one (1) companion may use this entrance to safely enter the venue. After using the accessible entry, please visit the Accessibility Services Hub immediately to inquire of further accessible services provided at the event.
There will be accessible viewing areas made available to guests with disabilities and their one (1) companion at the main stage. For information on how to gain access to this area, please visit us at the Accessibility Services Hub.
Rules
Interpreters & Additional Services
Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event is September 13th, 2024. To submit a request, please fill out the Effective Communication Request Form.
Once you are onsite, please check-in at the Accessibility Services Hub to be connected with our interpreting team.
Assisted Listening
Assisted Listening Device Systems are available for those with hearing impairments. For more information, please contact adafestivals@goldenvoice.com or visit our Accessibility Services Hub at the event.
Service animals are permitted throughout the festival.
Rules
All concessions are accessible and located throughout the venue. If assistance is required, please confer with the nearest festival staff member.
Several fully-equipped medical sites staffed by trained personnel are located throughout the festival to manage any issue. Check the festival map for exact locations.
All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entry. Upon entry, ask for a crowd management supervisor to connect you with a member of the medical team.
Goldenvoice Presents Dom Dolla will have food vendors that provide gluten-free, vegan and dairy-free dietary options. For those with special dietary needs beyond the festival food service, please contact us at adafestivals@goldenvoice.com and include ‘Goldenvoice Presents Dom Dolla’ in the subject line for further information.
Goldenvoice will consider any request by an attendee with a disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the attendee equal enjoyment of the goods and services offered at the Festival. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
In continually trying to make our festival more accessible, we encourage you to contact us at adafestivals@goldenvoice.com for any of your accessibility-related needs. Additionally, if you have any questions about Accessible policies or our services, please reach out to us.
Please note that it may take up to two business days (weekends not included) to receive a response. During the week of the event, you can expect a response within 24 hours. If you are already onsite at the event and require assistance, please visit any of our Accessibility Services Hubs onsite to receive direct assistance.
We welcome and encourage any feedback and suggestions from our attendees. Please email us at adafestivals@goldenvoice.com. We will do our best to help you have an unforgettable experience.